Our trainers are members of the European Health & Fitness Association and covered by the European Registry of Exercise Professionals.
BARNARDOS
You will be helping Barnardos with our KM Programs. 10% of your payment will be donated to challenge and support families, communities, society and government to make Ireland the best place in the world to be a child, focusing specifically on children and young people whose well-being is under threat.
RESCHEDULING APPOINTMENTS
We understand that sometimes you may need to reschedule an appointment. We will do our best to accommodate your request. If your trainer is unable to find an alternative time, and your request is placed less than 12 hours prior to the appointment, you may be charged for the appointment (except under special circumstances or in case of emergency).
MEDICAL FREEZE OPTION
If you become ill or injured and have been advised by your doctor to temporarily discontinue training, you may freeze any remaining sessions for a period up to 3 months.
REFUNDS
You are allowed 3 sessions to ensure your satisfaction with our service. If, after these 3 sessions you are dissatisfied with your training for any reason you are entitled to a full refund on any unused sessions (session's already undertaken will be charged for at the casual rate). Also, if an emergency arises that prevents you from continuing with your training permanently then you will be refunded for any remaining sessions minus a €50 admin fee over the sessions already undertaken (may be charged for at the casual rate).